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Pet Store Rants (Everybody share their rants!)

beardielover17

Juvenile Dragon
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Since so many of us cannot stand pet stores big and small I figured we could all rant in here about our experiences at these places. It makes me feel better and I'm sure it will work for a few others as well.

In the beginning I was a total n00b at reptiles and believed blindly what my boss had told me because they bred for most of their reptiles at the time. Soon after I got Magellan, my 1st beardie alot of the things my boss told me didn't seem too safe or right so I went home and researched and found a lot of the things were wrong so I came back and returned alot of what I bought. She got mad at me and asked why and I told her flat out, these are unsafe husbandry practices and I want a long term pet, not an animal I can just dispose of if something happens. I told her that if she wanted to sell more and have healthier animals that she should make changes. Luckily for me, Magellan wasn't in the pet store very long (he was born there) so I made sure I did the best even though I still made mistakes along the way. Eventually my boss saw the difference in what my reptiles looked like and what the store's did and she eventually stopped carrying the sands, coil UVB, etc etc and finally listened to me.

Second instance, I went to Petsmart to spend a gift card (or else I wouldn't have even been there) and I brought Magellan with me to keep me company and to fit him for the right hide. I was browsing around and all of a sudden I had a crowd of people around me amazed at Magellan and they all asked me questions on beardie care. I answered all the questions based on all my knowledge and what I've experienced and so on. A Petsmart employee came over and started arguing with me saying calci sand is the way to go not tile or repticarpet. So I turn to him and said, "If I'm doing such a terrible job, why is my dragon 3+ years old and healthy as can be while your 3 week old dragons are half dead in your tanks?" He then blamed the wholesaler and I came back with, "If you guys knew what you were doing you wouldn't have accepted these dragons because a person with good knowledge of them knows you shouldn't buy a dragon from a wholesaler or even as a pet younger than 6 weeks and 6 inches. After than he had no comeback and "called backup" to make me leave.

I used to work at PetCo that was very short lived (2 weeks exactly). Basically I flipped my lid on how they took care of their sick animals and the animals in general. This happened when a guy came in asking about his beardie and how it was sick and not doing well. I ran down all the info with him and found it to be his temps were too low and his UVB was bad. Long story short, my manager came over heard me telling him to do the right things told the guy I was lying, then decided as "punishment" to make me work night shifts and be on call. I quit the job and told them where to shove their caresheets.
 

zebraflavencs

Bearded Dragon Egg
3 Year Member
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3,558
No personal rants.. as I don't go into petshops other than One. and they don't have a whole lot of stock...living stock that is.... ;)
they do carry sun 10.0s though.
Janie
 

beardielover17

Juvenile Dragon
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back when i lived in PA i had no choice...i worked at one and when they didnt have the stuff i needed i had to go to petsmart
 

ladyknite

Bearded Dragon Egg
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I try to stay out of large chain store issues. Like PetSmart and PetCo. I've been on the "removed" side of that line and even spent a few hours in jail for loitering their parking lot during some animal demonstrations and product recommendations. (it is beside the office max that gave me permission to be there. nobody told me there was a "line". That's my story, I'm sticking to it)

As for the mom's and pop's........if they're good, i'm all for it. if they're not......and don't want any well meant advice on how to get there, then i've discovered it's just not worth the time to argue with them.
 

Red Ink AUS

Bearded Dragon Egg
3 Year Member
Messages
709
Pet shops here are generally good (well for reptiles anyway) as our licensing system takes care of that. Still not the best conditions on some of them, but realistically they can't all build "display enclosures" as they are a business and need to keep overheads as low as possible and put maximun stock in the space they have.
 

Twobeardieguy

Bearded Dragon Egg
3 Year Member
Messages
968
I also posted this else where!! So I thought id share here at home!! ;D

Ok so another rant I have!! I went into my local petsmart today and was looking at their baby and I mean baby beardies!! Then look at their setup! They had sand and regular sized mealworms!! :angry5: Then looked up at the bulb and that's where I seen that they no nothing about pets!!! The ends of the UVB bulbs had corrosion on them!!!! I asked the one guy that works there about how many dragons die a month! And he kinda chuckled and said you mean a week!!! And I just flipped!!! I said I would like to take to the manger! Well he came out and I asked if he would change the set up for their reptiles! He then chuckled and asked why! Well I went on into detail! Telling him that the reptiGlo was old n a bad bulb and the sand and the mealworms were all bad! And he then asks what do you work for peta or one of those animal rescue leagues! I said no just a very concerned individual! He said well do you no what you are even talking about! I said ummm I should since I cared and rescued dragon for many of years and also breed them! And he said well thats totally different then buying new dragons!!! :banghead: :banghead: :banghead: Heres your sign!!! And that's when I lashed out!! Well i went into more detail about the whole set up!! I asked him how old the uvb was and he said he worked their for 3 years and it has never been changed!! Then I offered to redo the whole reptile center free of charge if they supply the materials!! And do routine checkups!! He said that he had to contact the headquarters and see if they can authorize that! I don't think he was pleased to meet a person like me!! Hopefully if we all do our part we may be able to save all these little babies dying!! :banghead: :banghead: Stupid people :banghead: stupid people :angry5: and very ignorant!!! I will up date on this one as I find out!!! :roll:
 

corrine

Bearded Dragon Egg
3 Year Member
Messages
850
it is really sickening how a majority of pet store treat thier animals. :mad: :( i wish i could save them all but i'm poor lol
 

crypticdragons

Juvenile Dragon
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The thing is at the end of the day it is not the employee or the managers fault. And petsmart/petco corporate dictates what care that can and cannot provide and what they can and cannot change. It is not their decision. you can talk until you are blue in the face but unless you are making a campaign against their corporate office you will not accomplish anything. Now at mom and pop pet shops it is different if approached correctly you can help make changes. But you have to do it right. Telling someone they are wrong is not the way to get something done. you have to spoonfeed info to them slowly. Make them think whatever changes they are implimenting is their idea.

Lance im sorry for your experience at Petsmart but i can bet you they will not let you come in and change a thing. Write a letter to their corporate office about the shotty care you have seen and specifically bring up how much more money they could make if the animals didnt constantly die.
 

Twobeardieguy

Bearded Dragon Egg
3 Year Member
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968
Brian, I actually thought about doing that!! So I am now writing up like a 5 page letter and im writing up a care sheet that they can use and possibly change the way they care for all their stores!!
 

ladyknite

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unless you are making a campaign against their corporate office you will not accomplish anything

that "campaign" doesn't help either. Their reptile specialist that writes the caresheets for their stores doesn't own any reptiles.
 

ladyknite

Bearded Dragon Egg
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sunpets doesn't write their caresheets. They distribute for over 1/2 of the big chain stores (petsmart and petco aren't the only ones) and each has different standards.
 

crypticdragons

Juvenile Dragon
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well lol damn
petsmart lied to me when i called them (like 2 years ago found a dead dragon in a tank being eaten by the crix that were in there that were way too large in the first place. Took 10 minutes to talk the employee into believe the dragon wasnt sleeping. Than i questioned the care and got the hole schpeal then i called corporate and was told their care was setup by their reptile supplier and that it was topnotch lol)
 

Twobeardieguy

Bearded Dragon Egg
3 Year Member
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968
Topnotch? HUH!!!! As if!! Then their suppler should not be breeding! I would hate to see how their husbandry looks!!
 

crypticdragons

Juvenile Dragon
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I came to terms with the fact that there is nothing that can be done about it long ago. These huge chain pet stores are just that Chain Pet Stores. They are there to make money and provide their products at a price that their customers are willing to pay. And that is what they do. i guess die offs dont really matter too much to a company that is probably paying maybe 5 bux a dragon if not less.
 

Twobeardieguy

Bearded Dragon Egg
3 Year Member
Messages
968
I understand that!! But it just sucks for the baby's!! And for people that buy them because then they are at a loss when they fall ill or die!! It just blows my mind away at just how ignorant these people are!! Heck maby we should start our own rescue!! ;D
 

crypticdragons

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i would love to do that and have put thought into it but my problem is that i cant do it till after im off active duty (ie in 15 years when i retire lol) cause i will move again and again
 

ladyknite

Bearded Dragon Egg
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LOL............but I betcha 10,000 cash they wouldn't give you a real name. maybe a company.......but no name.
 

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