I started ordering bug from dubiaroach.com as it became harder and harder to get them to the pet stores around here and when we could they were making my juvenile bearded dragon sick the first couple of orders went great they were on time the second one was missing 100 million worms bearded dragons aren't all I have so please please do not flam me for the mealworms they're not for the dragons but contained twice as many hornworms and everybody knows how expensive hornworms are so we didn't complain however this last order was supposed to be here 5/17 according to USPS it wasn't even shipped until 5/17 whoever dubiaroach.com email me on 5/14 stating they shipped this order I have the proof and I'm posting pictures below. I contacted them on the 17th when they had guaranteed delivery and I got the email from ship that they had just shipped and ask for an explanation I have gotten no response from them they are completely ignoring my emails and my messages on Facebook which yes they do on their website link you to message them on Facebook say it's a faster way to get a hold of them yet 17 18 19 2 Days later and I still have not received a response I still do not have my bugs in according to the post office it could be tomorrow or the next day they're on auto ship for a reason we order exactly what we need and have them ship us more so they will be here when we run out of the last order they didn't even ship until they were guaranteed to be here so that's 2 days without food for my bearded dragons and the rest of my lizards which are all rescues that have been injured and are being respect to health so they can be released back into the wild I am very disappointed in these people they can't even give me a response or a thank you you're sorry and I know because I talk to them on the phone when I place my first order then we cannot get food around here hardly that is why we started going through them and put them on auto ship so it's not like they don't know it's only going to have a lengthy conversation with them when I first started ordering they just don't care